Last Updated: 31 Mar 2026
All sales of prepaid recharge and bill payments are final. Once a transaction is successful, no refund is permitted by the operator.
If a transaction fails but money has been deducted from your wallet, the amount will be automatically refunded to your MasterSeva wallet within 24 hours.
In cases where a transaction is pending from the operator side, users must wait for the final status (Success/Fail) before raising a dispute. This usually takes up to 48 hours.
← Back to Home